Terms & Conditions
We aim to provide a simple and convenient online ordering facility to our customers. Our interactive menu allows customers to select and place orders online.
Our normal opening hours are from 11:00am to 11:00pm. But this may change from time to time. We offer a delivery and collection service to most areas of the Southall. If you live outside our delivery areas, a message will appear on screen notifying you that delivery to your area is not covered. This does not stop you placing the online order, you will just have to select ‘Collection’ as an order type or phone us and order directly and collect your order.
How the orders are processed online
Once an order is successfully placed online, you will be notified with a message thanking you for your order and confirming your order number and approximate delivery time.
Sometimes when we are short of delivery staff we disable online delivery orders service.
We aim to provide best service in Southall. In unexpected conditions we will inform you if your order is delayed.
For the safety of our drivers, a driver will only deliver to the main door/reception when delivering to apartment blocks, flats or hotels.
Menu items are subject to availability.
If you have an allergy please do not order online. Instead please call us and inform us of your allergies directly.
Cancellation & Refund
You have the right to cancel an order if your order is not started to prepare. You will need to call us ASAP after you have placed an order.
We reserve the right to cancel any order, even after it is successfully placed, and will notify you immediately of any such cancellation.
Any order cancelled by the customer after the point it is authorised it will be charged to the customer and no refund will be due to the customer.
In our sole discretion we will determine whether to issue a refund for all cancelled orders.
We reserve the right to decline a new registration, terminate your right to link to our site, remove you as a user of our site. If we terminate your right to link to our
site you must cease linking to our site immediately.
Card payments are handled and managed by our solution providers.
Data Protection & Privacy
We never store payment card details. We store Contact Name, Number, Email (if provided) and Delivery Address details for orders accuracy and fraud prevention purposes. We never give these details to any third party.
Images are for illustration purpose only. Actual items may look different.
We have the right to revise and amend these terms and conditions from time to time. Any changes we make to these terms and conditions will be posted on this page. You will be subject to the policies and terms and conditions in force at the time that you order with us.